Frequently Asked Questions (FAQ)

What does Palks Studio sell?

Palks Studio offers digital products intended for technical and professional use: static website foundations, documentation frameworks, development tools and methodological resources.

These are structured working bases, designed to be understood, adapted and maintained over time, without imposed dependencies or critical external services.

Who are these products for?

The products are intended for developers, freelancers, technical teams and project owners who want to remain autonomous in their technical decisions.

They are not designed for users looking for turnkey solutions, automated tools without configuration or personalized support.

How does purchasing and delivery work?

Purchases are made online. Payment is due immediately and is secured through the selected payment provider.

Access to digital content is provided immediately after payment validation, via a download link or direct access to the resources.

Are the products refundable?

No. In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal does not apply to digital content supplied on an intangible medium once execution has begun with the consumer’s prior consent.

By validating the order, the customer expressly agrees to immediate access to the digital content and waives their right of withdrawal.

Do the products include support or maintenance?

Products are delivered with clear, structured documentation, designed for autonomous onboarding. For any specific intervention, a custom service can be arranged.

The user is responsible for installing, adapting and using the provided resources.

Can I use the products for professional projects?

Yes. Unless explicitly stated otherwise, both personal and professional use is allowed.

However, resale, redistribution or public sharing of the content, even partially, is strictly prohibited without prior written authorization.

Does the system include Factur-X?

Yes. The system includes a Factur-X EN16931 engine capable of generating PDF/A-3 invoices with embedded XML, compliant with technical requirements (XSD, Schematron).

Compliance depends on the provided data and its consistency.

Which hosting environments are compatible?

Any standard Apache hosting with PHP 8.1+ and Composer support.

No heavy infrastructure or complex setup required.

Is support included?

In case of difficulty related to installation, startup, or use of the provided features, reasonable assistance remains available to help with onboarding.

The Factur-X format evolves according to a semi-annual regulatory schedule (FNFE-MPE). Maintaining compliance beyond initial delivery is covered by a dedicated assistance offer.

Any other modification, enhancement, or specific intervention is subject to a separate quote.

Are legal mentions automatically applied?

Yes. The system automatically generates legal mentions based on the invoicing context: France, European Union or non-EU export.

Tax rules (VAT, reverse charge, exemptions) are applied according to the provided data, ensuring consistent and compliant invoices.

Does the system require maintenance?

Once installed, the system runs on its own with no forced updates, no subscription and no ongoing technical intervention. There is nothing to maintain.

How do I find my documents?

Everything is automatically archived and structured on your server.

You can also export your invoices and receipts directly from the payment tracking form, as structured exports per client and per period.

Is this an application to install?

The system runs directly in your browser. A simple URL is enough, and you can bookmark it. The forms are connected to each other, with no client-side installation required.

Are applications hosted on our own server?

Yes. The system is deployed directly on your hosting environment. Applications, resumes and scoring data remain hosted on your infrastructure, without any intermediary platform.

Data is retained until the campaign is closed, then automatically deleted.

Do we need to change recruitment platforms?

No. Each campaign provides a unique application form link that can simply be added to your existing job offers.

The system can therefore be used alongside your current recruitment platforms.

Can the scoring system be modified?

Yes. Questions, scores, weights and penalties can be configured directly from the administration interface, without modifying the code.

Can the system handle multiple recruitment campaigns?

Yes. Each campaign has its own questions, job profile and application form.

What happens when a position has been filled?

Once your recruitment campaign has achieved its objective, you can simply close it from the dashboard.

Applicants are automatically informed that the campaign has ended, and you can reopen it at any time later if new hiring needs arise.

How do I configure campaigns?

The first campaign is configured by the studio to provide you with a ready-to-use foundation tailored to your needs.

After that, each new campaign can be created by duplicating an existing one. The questions and structure are copied automatically, so you only need to update the content instead of starting from scratch.