This page answers common questions about the digital products offered by Palks Studio, their usage, purchase conditions and legal framework.
This FAQ is intended to clarify how Palks Studio products work, the purchase conditions, and the general terms of use.
This FAQ is primarily intended for developers, freelancers, and technical teams looking for structured foundations while maintaining full technical autonomy.
Palks Studio designs custom business systems for companies and professionals, with autonomous backend architectures tailored to the processes and needs of each business.
Yes. Palks Studio develops its systems and tools around the actual needs of each project, using only the components required for them to operate.
Palks Studio does not build its systems around heavy frameworks or imposed architectures. Development is custom-built using the technologies and components actually required by the project.
This approach helps limit complexity, unnecessary dependencies and the technical surface that needs to be maintained over time.
Not by default. Systems are designed to remain as autonomous as possible and do not rely on an accumulation of third-party services that are essential to their operation.
When an external integration is necessary, such as an API or business service, it is added to address a specific need rather than becoming an imposed foundation of the system.
Yes. Palks Studio remains available to answer questions related to getting started, operation or use of the delivered system or product.
The approach, however, is not based on a permanent maintenance service or mandatory subscription. Systems are designed to operate autonomously after delivery.
Yes. An existing system can be extended, adapted or given new functionality when a new need arises.
These interventions are assessed according to the requested needs and scope, without requiring an ongoing maintenance contract.
Yes. In addition to custom systems and services, Palks Studio offers digital products and resources for technical and professional use.
These include working foundations, development tools and resources designed to be used and adapted autonomously.
When a system is deployed on the client's infrastructure, the data remains on their own hosting and under their control.
Palks Studio favors this architecture whenever the project allows it, in order to limit intermediaries and preserve control over data and infrastructure.
No. Under Article L221-28 of the French Consumer Code, digital content supplied on a non-tangible medium is not subject to the right of withdrawal once delivery has begun with the customer's prior consent.
By confirming the order, the customer agrees to immediate access to the digital content and expressly waives their right of withdrawal.
Yes. The system includes a Factur-X EN16931 engine capable of generating PDF/A-3 invoices with embedded XML, compliant with technical requirements (XSD, Schematron).
Compliance depends on the provided data and its consistency.
Yes. A single deployment of the system can manage multiple separate internal sessions, without requiring a new instance for each one.
Each session has its own working environment, while remaining part of the same system deployed on your infrastructure.
The setup begins with a dedicated configuration form used to collect your company details, invoicing preferences, email settings, banking information, insurance data, and system options.
This information is used to prepare a preconfigured environment tailored to your business before deployment.
The system is then installed on your hosting environment, tested, and delivered ready to use with its documentation.
In case of difficulty getting started or using the provided features, assistance remains available to help with onboarding.
The Factur-X format evolves according to a semi-annual regulatory schedule (FNFE-MPE). Maintaining compliance beyond initial delivery is covered by a dedicated assistance offer.
Any other modification, enhancement, or specific intervention is subject to a separate quote.
Yes. The system automatically generates the legal mentions appropriate to the invoicing context, depending on whether the client is located in France, within the European Union or outside the European Union.
The applicable rules are determined from the invoicing information provided, allowing the required mentions to be included without having to select them manually.
No. Once installed, the system operates autonomously, without a maintenance subscription or ongoing technical intervention.
The Factur-X component is, however, updated when compliance requirements evolve, ensuring that invoice generation remains aligned with the applicable specifications.
Quotes, invoices and related documents are automatically archived and structured on your server, keeping them directly accessible within your own environment.
You can also export your invoices and payment records from the payment confirmation form, with exports organized by client and period to make consultation and processing easier.
No. The system works directly from your browser. A simple URL provides access to the different forms, with no software installation required on the client side.
A web manifest is also included, allowing the system to be added to a smartphone's home screen and used like a mobile application, while continuing to run directly from the browser.
No. The system generates and manages Factur-X invoices, but does not transmit them directly to the tax authorities.
An API connection can, however, be integrated to connect the system to an Approved Platform (PA). Invoices can then be submitted directly from the system using the dedicated send button.
The system is designed for professional invoicing with payment by bank transfer. Payment tracking and invoice payment confirmation are integrated into this workflow.
Card payments, early payment discounts and credit note management are not part of the system's current scope.
The system is designed with its own architecture.
For compliance and consistency reasons, it starts sequentially with your data, and does not migrate data from an existing system.
Yes. The system is deployed directly on your hosting environment. Applications, resumes and scoring data remain hosted on your infrastructure, without any intermediary platform.
Data is retained until the campaign is closed, then automatically deleted.
No. Each campaign provides a unique application form link that can simply be added to your existing job offers.
The system can therefore be used alongside your current recruitment platforms.
Yes. Questions, scores, weights and penalties can be configured directly from the administration interface, without modifying the code.
Yes. Each campaign has its own questions, job profile and application form.
Once your recruitment campaign has achieved its objective, you can simply close it from the dashboard.
Applicants are automatically informed that the campaign has ended, and you can reopen it at any time later if new hiring needs arise.
Each new campaign can be created directly from the dashboard by selecting “Create +”.
The configuration form then allows you to define the job profile, questions, answers, scores, weights and penalties according to your own criteria. The campaign can therefore be fully configured without any intervention from the studio.
Yes. The system can be adjusted to match your organization: form structure, scoring logic, candidate fields, matching rules or recruitment workflow.
This service is designed for French companies issuing invoices to clients in France, needing to generate Factur-X EN16931 compliant documents from structured data.
Yes, when the required data is properly provided. EN16931 compliance depends on the consistency and completeness of the input data.
Upon account activation, you receive a personal token-secured upload link.
A CSV template is available for download directly from that link. Submissions are accepted from the 1st to the 7th of each month.
The ZIP contains your Factur-X PDF invoices generated from your CSV, structured by client and by period.
Each invoice is a hybrid file combining the human-readable PDF, the embedded EN16931 XML and its associated metadata.
CSV files are accepted from the 1st to the 7th of the month. The final ZIP is sent on the 16th.
Any submission outside this window will not be processed in the current cycle.
Yes. The engine supports multi-line, multi-VAT and multi-period invoices.
Note: any month included in a multi-month period must be complete. It will be permanently closed and cannot be reopened.
The Palks Studio service is billed exclusively by bank transfer. Your transfer reference is provided upon account activation.
The service only handles invoices settled by bank transfer.
Payments by card, cheque or cash are not supported.
No. Palks Studio acts as an invoice editor: Factur-X invoices are generated and delivered directly to your end client.
Transmission to a partner dematerialisation platform (PDP) is not part of the service. This step remains your responsibility if required in your context.