Frequently Asked Questions (FAQ)

What does Palks Studio offer?

Palks Studio designs custom business systems for companies and professionals, with autonomous backend architectures tailored to the processes and needs of each business.

The studio also provides research, documentation, analysis and writing services, as well as investigations and publications based on sources and public data.

Are the systems and tools custom-built?

Yes. Palks Studio develops its systems and tools around the actual needs of each project, using only the components required for them to operate.

What payment methods are accepted?

Palks Studio services and systems are paid by bank transfer. For international payments, transfers must be made using the OUR option, so that all bank fees are paid by the sender.

Are payments in USD accepted?

Yes. Payments in U.S. dollars (USD) are accepted for Palks Studio services, projects and systems. Digital resources remain available in euros (EUR) only.

Does Palks Studio use frameworks?

Palks Studio does not build its systems around heavy frameworks or imposed architectures. Development is custom-built using the technologies and components actually required by the project.

This approach helps limit complexity, unnecessary dependencies and the technical surface that needs to be maintained over time.

Do the systems depend on external services?

Not by default. Systems are designed to remain as autonomous as possible and do not rely on an accumulation of third-party services that are essential to their operation.

When an external integration is necessary, such as an API or business service, it is added to address a specific need rather than becoming an imposed foundation of the system.

Is assistance available after delivery?

Yes. Palks Studio remains available to answer questions related to getting started, operation or use of the delivered system or product.

The approach, however, is not based on a permanent maintenance service or mandatory subscription. Systems are designed to operate autonomously after delivery.

Can I request changes after delivery?

Yes. An existing system can be extended, adapted or given new functionality when a new need arises.

These interventions are assessed according to the requested needs and scope, without requiring an ongoing maintenance contract.

Does Palks Studio also offer digital products?

Yes. In addition to custom systems and services, Palks Studio offers digital products and resources for technical and professional use.

These include working foundations, development tools and resources designed to be used and adapted autonomously.

Where is the data hosted?

When a system is deployed on the client's infrastructure, the data remains on their own hosting and under their control.

Palks Studio favors this architecture whenever the project allows it, in order to limit intermediaries and preserve control over data and infrastructure.

Is the system designed for U.S. businesses?

Yes. The invoicing workflow is designed for businesses operating in the United States, with documents, payment tracking and business information structured around U.S. invoicing practices.

The system can be configured with the company's own business information, payment details and document settings before deployment.

Can a single deployment manage multiple sessions?

Yes. A single deployment of the system can manage multiple separate internal sessions, without requiring a new instance for each one.

Each session has its own working environment, while remaining part of the same system deployed on your infrastructure.

How does the installation process work?

The setup begins with a dedicated configuration form used to collect your company details, invoicing preferences, email settings, banking information, insurance data, and system options.

This information is used to prepare a preconfigured environment tailored to your business before deployment.

The system is then installed on your hosting environment, tested, and delivered ready to use with its documentation.

Is support included?

The system is delivered configured, tested and ready to use, together with its documentation. It is designed to operate autonomously after deployment and does not require ongoing technical support.

Any later modification, new feature, custom integration or specific technical intervention can be provided separately when needed.

Can invoice information be configured for the business?

Yes. Company information, payment details and document settings are configured for the business before the system is deployed.

This configuration is then used consistently when generating invoices and related documents.

Does the system require maintenance?

No. Once installed, the system operates autonomously, without a maintenance subscription or ongoing technical intervention.

Any future modification, feature or technical evolution can be handled separately if requested.

How can I access my documents?

Quotes, invoices and related documents are automatically archived and structured on your server, keeping them directly accessible within your own environment.

You can also export your invoices and payment records from the payment confirmation form, with exports organized by client and period to make consultation and processing easier.

Is it an application that needs to be installed?

No installation is required. The system works directly from your browser, and a simple URL is all you need to access the different forms.

The system is also available as a PWA (Progressive Web App), so it can be installed on a computer, smartphone, or tablet and used like an application, while remaining fully accessible from the browser.

Where is the invoicing data stored?

The system is deployed on your own hosting environment, so invoicing data and generated documents remain stored within your own infrastructure.

The system does not depend on a third-party SaaS platform to operate or provide access to your business documents.

What type of invoicing does the system support?

The system is designed for professional invoicing with payment by bank transfer. Payment tracking and invoice payment confirmation are integrated into this workflow.

Card payments, early payment discounts and credit note management are not part of the system's current scope.

Are applications hosted on our own server?

Yes. The system is deployed directly on your hosting environment. Applications, resumes and scoring data remain hosted on your infrastructure, without any intermediary platform.

Data is retained until the campaign is closed, then automatically deleted.

Do we need to change recruitment platforms?

No. Each campaign provides a unique application form link that can simply be added to your existing job offers.

The system can therefore be used alongside your current recruitment platforms.

Can the scoring system be modified?

Yes. Questions, scores, weights and penalties can be configured directly from the administration interface, without modifying the code.

Can the system handle multiple recruitment campaigns?

Yes. Each campaign has its own questions, job profile and application form.

What happens when a position has been filled?

Once your recruitment campaign has achieved its objective, you can simply close it from the dashboard.

Applicants are automatically informed that the campaign has ended, and you can reopen it at any time later if new hiring needs arise.

How do I configure campaigns?

Each new campaign can be created directly from the dashboard by selecting “Create +”.

The configuration form then allows you to define the job profile, questions, answers, scores, weights and penalties according to your own criteria. The campaign can therefore be fully configured without any intervention from the studio.